In one complaint, it is important that you are logged into the website with your username and password.
When you then click on "YOUR PAGE" you can see your current and previous complaints. This is for the convenience of both the customer and the company to quickly deal with complaints. Be sure to check your package upon delivery for any damage, you should place a complaint with your delivery.
Complete and submit this form with your package. Download form as PDF file here!
Please contact us prior to returning the goods. Click on "Contact Us" and send your complaint.It is not accepting Bussgods. Send package as business packages for fastest processing.
1st Log in to website
2nd Go to "Your Page"
3rd Register / View previous complaints
4th Please contact us prior to returning the goods. Click here to contact us via email.